Easy Refunds Policy

Try it. Love it. Or get your money back.

Trying something new should feel easy. That’s why every Vibe purchase comes with a simple promise: if you’re unhappy for any reason, we’ll give you a full refund.

No questions asked. Even if you’ve opened the pack and tried the pods.

How to get your refund

Simply email greatvibes@vibecoffee.com.au with your order number and let us know you would like a refund.

There’s no need to explain why or send your pods back.

We’ll refund your payment using the same payment method you used at checkout.  There is no time limit to request your refund.

Good coffee. Good vibes. Simple as that!